Privacy Policy
As İş Ürünleri (Ay Tekstil), we take the security of your personal data seriously as data controller under Turkey's Law No. 6698 on the Protection of Personal Data ("KVKK"). This notice explains what data we process and why.
Data We Process
During ordering and account creation, we process your name, phone number, email, delivery/billing address and order history. Payment details are processed directly by our payment provider and are not stored by us.
Purpose of Processing
Your data is used to fulfill and deliver orders, provide customer support, meet legal obligations (invoicing, accounting records), and — with your consent — send marketing communications.
Data Sharing
Limited data may be shared with our shipping partners to deliver your order, with our payment provider to process payment, and with authorities where legally required.
Retention
Your personal data is retained for the periods required by applicable law (e.g. 10 years for invoice records) or as needed for the purpose it was collected.
Your Rights
You have the right to learn whether your data is processed, request information about it, learn its purpose, know third parties it's shared with, request correction of inaccurate data, and request deletion where legally permitted.
Contact
To exercise your rights, submit a written request with identity-verifying information to [email protected].